Pinnacle Networking provides a predictable, cost effective, and comprehensive range of desktop (PC’s, laptops, monitors, printers, servers, & other peripherals) break/fix support for multi-vendor IT environments, including a complete warranty service. This allows our customers to partner with one reliable solutions provider for all of their complex desktop needs. Our managed solutions are designed to support a variety of customers, from a small sized business to a large enterprise organization, including universities, educational facilities, and state and local agencies. No matter what size organization, Pinnacle Networking has a solution that can protect you against the downtime associated with desktop failures, whether at your corporate headquarters, field offices, or at remote employee locations.
The following are a few of our Managed Solutions that provide support to your end-user community:
Standard On-Site Solution
Pinnacle Networking offers a Standard On-Site Solution, for equipment that is no longer covered by the manufacturer’s warranty. This plan provides a contained cost per desktop and a guaranteed response time tailored to fit your specific needs.
24/7 On-Site Solution
Pinnacle Networking offers a 24/7 Standard On-Site Solution, for equipment that is no longer covered by the manufacturer’s warranty. This plan provides a contained cost per desktop and a guaranteed response time tailored to fit your specific needs, and includes a dedicated technician, parts stocking, as well as loaner equipment.
Time and Materials Solution
For those customers not wishing to enter into a maintenance contract, Pinnacle Networking can be dispatched to a company location on an as needed basis.
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